Shipping Information
At NADS, we aim to deliver your clothing orders to you as quickly and efficiently as possible. Here's what you need to know about our shipping process:
Frequently Asked Questions
Here are some frequently asked questions regarding shipping and returns at NADS. We're committed to making your shopping experience as smooth as possible. If you have any other questions, please don't hesitate to contact us.
What are the most important things I should know about how you ship your clothes?
We ship your orders to your address within a maximum of 30 days. If you are not completely satisfied, you can return the items within 14 days in the original packaging. Please ensure to include all necessary documentation for a smooth return process.
How long does delivery usually take, and does it vary depending on location?
Delivery typically takes between 14 and 30 days. While we strive to deliver within 14 days, please allow up to 30 days for your order to arrive.
What's your returns policy? What are the key points customers should be aware of before buying?
You have 14 days to return items from the date of delivery. Please ensure the items are in their original condition with all tags attached. Returns should be sent in the same packaging to ensure they are well-protected during transit. See our Terms and conditions, privacy policy, cookie policy for more information.
How much does shipping cost, or is it free over a certain order value?
Shipping Costs
Our standard shipping costs are £12.50. This ensures reliable and timely delivery of your order directly to your doorstep. We strive to provide a seamless shipping experience, with all packages carefully handled to arrive in perfect condition. For any questions regarding delivery times or additional shipping options, please feel free to contact our support team.
Smooth shipping, easy returns
At NADS, we want your shopping experience to be as hassle-free as possible. That's why we've made our shipping and returns process straightforward and customer-friendly.